Broadband Internet Acceptable Use Policy
THIS ACCEPTABLE USE POLICY (“AUP” OR “POLICY”) IS A MATERIAL PART OF ANY AGREEMENT WITH BEYONDREACH LLC FOR PROVISION OF ITS SERVICES TO ITS CUSTOMERS. PLEASE READ AND FOLLOW THIS POLICY CAREFULLY. THIS POLICY MAY BE REVISED FROM TIME TO TIME BY BEYONDREACH, OR AS OTHERWISE SET FORTH BELOW AND THE CURRENT VERSION OF THIS POLICY MAY BE FOUND AT
https://www.BeyondReach.com/acceptable-use-policy
BeyondReach LLC (“BeyondReach”) has established this AUP for subscribers (“YOU” or “YOUR”) of BeyondReach’s Internet access service, or other Internet related services (collectively the “Service”) by designating standards for acceptable and unacceptable uses of the Service. This AUP forms part of the agreement between BeyondReach and YOU. All subscribers of the Service and anyone who uses or accesses the Service, including end users, must comply with, and shall be bound by the terms of this AUP. BeyondReach supports the free flow of information and ideas over the Internet. YOUR access to the Service is conditioned on legal and appropriate use of the Service. YOUR use of the Service and any activities conducted online through the Service shall not violate any applicable law or regulation or the rights of BeyondReach, or any third party.
PROHIBITED USES OF THE SERVICE.
For the benefit of all of BeyondReach’s subscribers, as a condition of the Service, BeyondReach prohibits the following activities:
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Unlawful or Improper Use of the Service. YOU may not use the Service in a manner prohibited by any applicable laws or regulations. Without limiting the foregoing, YOU may not use the Service for any unlawful or abusive purpose, in any way that could damage, disable, overburden, or impair any BeyondReach property, or in any way that directly or indirectly interferes with or disrupts our network or adversely affects another’s use or enjoyment of any Service, including other BeyondReach subscribers. YOU may not use or attempt to use the Service in any manner such as to avoid incurring charges for or otherwise being required to pay for such usage. YOU may not circumvent or attempt to circumvent user authentication or security of any host, network, network element, or account (also known as “cracking” or “hacking”). This includes, but is not limited to, accessing data not intended for YOU, logging into a server or account that YOU are not expressly authorized to access, or probing the security of other networks. YOU may not interfere or attempt to interfere with any services to any user, host, or network (“denial of service attacks”). This includes, but is not limited to, “flooding” of networks, deliberate attempts to overload a service, and attempts to “crash” a host. YOU may not use any kind of program/script/command, or send messages of any kind, designed to interfere with (or which does interfere with) any server or a user’s session, by any means, locally or via the Internet.
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Intellectual Property Infringement. YOU may not use the Service to store, transmit or receive any material that infringes on any patent, trademark, trade secret, copyright, or other proprietary or intellectual right of any party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, or the unauthorized transmittal of copyrighted software. BeyondReach is registered under the Digital Millennium Copyright Act of 1998 (DMCA). Under the DMCA, copyright owners have the right to notify BeyondReach if they believe a BeyondReach customer has infringed the copyright owner’s work(s). If BeyondReach receives a notice from a copyright owner alleging a Customer has committed copyright infringement, BeyondReach will notify the Customer of the alleged infringement. If BeyondReach receives more than one notice alleging copyright infringement on the Customer’s part, Customer may be deemed a “repeat copyright infringer.” BeyondReach reserves the right to terminate the accounts and access to the Service of repeat copyright infringers. YOU are also prohibited from using the service to interfere with any technical measures employed by BeyondReach that are used to ensure compliance with this policy.
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Objectionable Material.
YOU may not use the Service to advertise, solicit, store, post, transmit, disseminate, or otherwise make available material or information that is unlawful, harmful, threatening, abusive, harassing, libelous, defamatory, hateful, obscene, indecent, or otherwise objectionable or which encourages or participates in conduct that would constitute a criminal offense, gives rise to a civil liability or otherwise violates any local, state, national, or international law, order, rule, or regulation. BeyondReach will notify and fully cooperate with law enforcement if it becomes aware of any use of the Service in any connection with child pornography or the solicitation of sex with minors.
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Spamming, Junk E-mail and Invasion of Privacy. YOU may not use the Service to transmit or facilitate any unsolicited or unauthorized advertising, telemarketing, promotional materials, “junk mail”, unsolicited bulk e-mail, unsolicited duplicative e-mail, unsolicited commercial e-mail, fax broadcasting, fax blasting, or other activity that invade another person’s privacy (collectively, “Spam”). An e-mail may be “unsolicited” for purposes of this AUP if (1) the recipients’ e-mail addresses were not obtained through a personal or customer relationship between recipient and sender, (2) recipients did not affirmatively consent to receive communications from the sender, or (3) recipients have opted out of receiving communications from sender when given the opportunity to do so.
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Fraudulent Activity. YOU may not use the Service to make fraudulent offers to sell or buy products, items, or services or to advance any type of financial scam such as “pyramid schemes”, “Ponzi schemes”, or “chain letters.” YOU may not use techniques to hide or obscure the source of any e-mail or other communication.
- Impersonation. YOU may not use the Service to impersonate any person or entity, or falsely state or otherwise misrepresent YOUR affiliation with any person or entity, or to create a false identity for the purpose of misleading others. Without limiting the foregoing, YOU may not use invalid or forged headers, invalid or non-existent domain names or other means of deceptive addressing. Further, YOU may not alter, obscure or forge the MAC or IP addresses of the network’s equipment or systems used by BeyondReach to provide the Service.
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Software Viruses. YOU may not use the service for worms, Trojan Horses time bombs, cancelbots, corrupted files, or other code that manifests contaminating or destructive properties. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the Service or any connected network, system, service, or equipment are not permitted.
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Collecting Information. YOU may not use the Service to store or collect, or attempt to store or collect, personal information about third parties without their prior knowledge and consent.
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Use of Your Account by Others. YOU may not, through action or inaction, allow others to use the Service for illegal or improper activities or for any purpose or in any manner prohibited by this AUP. YOU may not permit YOUR network, through action or inaction, to be configured in such a way that gives a third party the capability to use the Service in an illegal or improper manner or for any purpose or in any manner prohibited by this AUP.
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Forging of Headers. YOU may not forge or misrepresent message headers, whether in whole or in part, to mask the originator of the message.
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Hacking. YOU may not access illegally, or without authorization, computers, accounts, equipment or networks belonging to another party, or attempting to penetrate security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.
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Facilitating a Violation of this Policy. YOU may not advertise, transmit, or otherwise make available any software product, product, or service that is designed to violate this Agreement, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.
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Export Control Violations. YOU may not use the service for the transfer of technology, software, or other materials in violation of applicable export laws and regulations, including but not limited to the U.S. Export Administration Regulations and Executive Orders.
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Other Illegal Activities. YOU may not use the service in violation of any applicable law or regulation, including, but not limited to, advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services.
ILLEGAL AND FRAUDULENT ACTIVITY
YOU acknowledge and agree that BeyondReach may cooperate fully with investigations of possible illegal activity or violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Subscribers who violate systems or network security may incur criminal and/or civil liability. BeyondReach may immediately suspend or terminate YOUR Service if BeyondReach suspects abuse or fraudulent use of the Service, interference with our network, or violation of the AUP or applicable Terms, and may notify the appropriate authorities if it reasonably believes that such abuse or fraudulent use is in violation of applicable law. YOU must cooperate with BeyondReach in any fraud investigation and use any fraud prevention measures that BeyondReach prescribes. YOUR failure to provide reasonable cooperation may result in YOUR liability for all fraudulent usage.
VIOLATIONS OF AUP
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In the event of an actual or suspected violation of this AUP, BeyondReach may, without limitation, restrict YOUR access to BeyondReach’s network, or immediately suspend or terminate YOUR Service. In the event of termination of YOUR Service, all applicable termination charges will apply. Except as expressly provided herein, the rights and remedies of BeyondReach are cumulative and not exclusive of any rights or remedies that BeyondReach may otherwise have at law or in equity. Waiver of any violation of this AUP by BeyondReach shall not act as a waiver of any subsequent violation, nor shall it be deemed to be a waiver of the underlying obligation or term. No failure or delay by BeyondReach in exercising any right or remedy hereunder will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. YOU should read this AUP in conjunction with the terms for any applicable Service and our other Policies which are set forth on our BeyondReach has the right but not the obligation to monitor or restrict any uses of the Service that BeyondReach believes in its sole discretion violates this AUP, any part of the applicable Terms, or applicable law.
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In addition, violations of this AUP may result in a demand for: immediate removal of offending material; immediate, temporary or permanent filtering; blocked access; suspension or termination of service (in whole or in part); or other action appropriate to the violation, as determined by BeyondReach, in its sole discretion. We reserve the right to take any such action without notice at any time, as determined by us in our sole discretion. BeyondReach may involve, and will cooperate with, law enforcement if criminal activity or threatened criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations or alleged violations of this AUP. YOU will be liable to us for any damages incurred by us or amounts that are required to be paid by us that arise out of or are related to YOUR violation of this AUP, including, without limitation, damages paid to third parties, cost of repairs or replacements, reasonable attorney’s fees or other costs or damages incurred by us.
PRIVACY, MONITORING THE SERVICE, POLICY MANAGEMENT
BeyondReach is under no obligation to monitor the Service, anyone’s use of the Service, or to retain the content of any user session. However BeyondReach may do so from time to time in its discretion. Without limiting any other right of BeyondReach under this AUP or the applicable Terms, BeyondReach (a) reserves the right at all times and without notice to delete any content and (b) may disclose any information regarding YOU or YOUR use of the Service for any reason and at its sole discretion in order to satisfy applicable laws, regulations, orders, or governmental requests, or in order to operate and deliver the Service in an efficient manner, or to otherwise protect BeyondReach’s property or legal interests and those of its subscribers. To protect its customers and its network BeyondReach may, without limitation, block and allow traffic types as we see fit at any time.
REPORTING VIOLATIONS
BeyondReach requests that any person who becomes aware of a violation of this AUP report the information to BeyondReach at AUP@BeyondReach.com or by mail to 845 Capital Drive SW Cedar Rapids, IA 52404. If available, please provide the IP address used to commit the alleged violation and the date and time of the alleged violation. BeyondReach may take any appropriate action as it deems fit in its sole discretion, including, but not limited to, one or more of the following actions in response to a report: issue a warning; suspend the subscriber’s newsgroup posting privileges; suspend the subscriber’s account; terminate the subscriber’s account; bill the subscriber for administrative costs and/or reactivation charges; bring appropriate legal action to enjoin violations and/or to collect damages, if any, caused by violations; or take no action.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
BeyondReach respects the intellectual property rights of others and expects users of its Services, including Client, to do the same. BeyondReach is a Service Provider of Transitory Digital Network Communications, as those terms are used in the Digital Millennium Copyright Act found at 17 U.S.C. § 512. BeyondReach transmits, routes, and provides connections for the Internet. BeyondReach complies with all of its obligations under the Digital Millennium Copyright Act. Consistent with BeyondReach’s obligations under § 512(i), BeyondReach has adopted and reasonably implemented, and informs subscribers and account holders of BeyondReach’s system or network of, a policy that provides for the termination in appropriate circumstances of BeyondReach’s subscribers and account holders who are repeat infringers, which shall constitute a material breach of this AUP; and accommodates and does not interfere with standard technical measures. Notifications of a claimed copyright infringement may be sent (a) by e-mail to copyright@BeyondReach.com; (b) by regular mail to 845 Capital Drive SW Cedar Rapids, IA 52404.
REVISIONS, RESERVATION OF RIGHTS
BeyondReach reserves all rights including the right to revise, amend, or modify this AUP or any other Policy at any time, and any such revisions will be effective ten (10) days after posting on BeyondReach’s website. YOU agree that YOUR continued use of the Service after the effective date of any such revision, amendment or modification will constitute YOUR acceptance thereof and YOU shall thereafter be bound by the terms of this AUP, as revised, modified or amended. IT IS YOUR RESPONSIBILITY TO CHECK BeyondReach’s website regularly, as all or any part of this AUP may change without notice.
INTERPRETATION
The terms and provisions of this AUP are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms and ethics of the Internet community or the community at large, whether or not expressly mentioned in this AUP, is prohibited. We reserve the right at all times, with or without notice, to prohibit activities that damage our commercial reputation and goodwill or that affect the quality of our services or our ability to provide services.
INDEMNIFICATION
YOU agree to indemnify and hold harmless BeyondReach, and its suppliers and licensors, officers, directors, employees, agents and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation, reasonable attorney’s fees) arising out of or related to YOUR use of the Service, any materials downloaded or uploaded through the Service, any actions taken by YOU in connection with YOUR use of the Service, any violation of any third party’s rights or an violation of law or regulation, or any breach of this AUP. This Section will not be construed to limit or exclude any other claims or remedies that BeyondReach may assert under this AUP, the applicable Terms or by law.
Rev. 7/28/2025
Contact information
Mailing Address
BeyondReach
Attn: Chief Security/Privacy Officer
845 Capital Dr. SW
Cedar Rapids, IA 52404
Last updated July 2025